- 1x copy of Corporate Customer Registration Form
- 1x copy of Certificate of Incorporation / Certificate of Business Registration
- 1x copies of at least 2 of your directors IDs / Passports
- 1x copy of PIN Certificate
- 2 – 3 weeks waiting time
NB: In addition to the above documents, the official requirements say that you also bring the documents below. We did not need them but if you want to be extremely thorough you can bring/ use them.
- 1x copy of VAT Certificate
- Lease or title document in respect of the premises from which you operate / the premises at which your registered office is located
- Plot LR number
Increase efficiency of cash-collection by using Airtel Money as a payment method for purchases by your customers.
Leads to efficiency in collection of cash owed to the organization and enables quick turn around time for customers to continue enjoying services uninterrupted.
There are two ways of getting the registration done but whichever option you use you will still need to have the above mentioned documents.
Method 1 – Agent registration
Comment: We used this option as we were a little pressed for time so we decided to go an Airtel shop ourselves and get the process kick started as soon as possible.
Also, we got a direct contact person/ agent that we could call and inquire about the progress and talk to later in case we had any questions.
Visit an Airtel shop with all the documentation on the checklist and tell any of the attendants that you want to register for Lipa Na Airtel for your business.
The attendant will then direct you to a registration agent or give you an agent’s number to contact.
Once you meet the registration agent he/ she will then give you a Corporate Customer Registration Form for you to fill out if you haven’t already downloaded it yourself and filled it out.
You will be required to select a NICKNAME, which will be your Lipa Na Airtel unique identifier, works the same as a paybill number only in the Lipa Na Airtel case, you have a ‘nickname’ instead.
When done filling out the form and when the agent has gone through your documentation and is satisfied, he/ she will attach the supporting documents to the registration form and instruct you on the way forward.
Method 2 – Self registration
Comment: This option might be easier as there is very little movement in the process. You can almost entirely do this from the comfort of your office.
While filling out the form, select a unique NICKNAME, something related to your business or even your business name to act as your ‘paybill number’. This is what your customers will use when making payments for services you have rendered them.
As there is no one to help you with the filling out process or someone for you to ask questions, it is important to read and understand the Terms and Conditions on the form before agreeing to them. This is ideally the contract between you Airtel and you should be careful about.
When done, scan the registration form and together with the supporting documents, email them to AirtelMoney@ke.airtel.com.
Alternatively you can physically deliver them to the Airtel head office at Parkside Towers on Mombasa Road (although you don’t want to do this as you picked this option to avoid moving about).
After completion of registration, someone from Airtel will proceed to contact you on the way forward.
Afterwards (for both registration methods)
An agent from Airtel or the agent you used during your registration will get in touch with you to set up a meeting where he will bring a SIM card for your Lipa Na Airtel account and help you set up the account.
During the visit, the agent will give you a SIM with a default PIN number and in order to activate the SIM card, you first have to change the PIN to something you can remember and then load some credit on the SIM card.
The agent will also give you a Lipa Na Airtel poster where you can write your NICKNAME (the one you indicated on the registration form) for your customers to use when making payments.
He will also give you the Airtel Money Paybill URL where you, as the Merchant, can log-in and manage your Lipa Na Airtel account details.